Appointment Policy

02C10580

Appointment Policy

The standard consultation is for 15 minutes.

If you feel that you may require a longer consultation time, please advise reception at the time of booking.

Certain appointments need to be booked at different times, if you are coming for a Vaccination, Procedure, Medical or anything that requires a nurse appointment, please advise Reception at the time of booking your appointment.

If you need more than one family member seen at the time of the consultation, please advise Reception so that the appropriate time can be allocated to your booking. If you do not advise at the time of booking, the doctor may not be available to see each patient.

If you suspect that you may have a contagious disease or virus, please advise Reception upon your arrival to your appointment and every effort will be made to isolate you from the general waiting room.

Contact us to make your appointment.

 

Cancellation Policy

You are required to provide a minimum of two hours notice when cancelling your appointment. Should you miss your appointment, a cancellation fee may apply.

If you are late to your appointment or call after your appointment time, another appointment may not be available to you on that day.

After Hours appointments

If you need to see a doctor after hours, please contact our Doctor on call on 0418181444
For free medical advice from a nurse or doctor after hours, phone GP Assist on 1800 022 222.

In an emergency, call an ambulance (000) or go straight to the Accident & Emergency Departments of Hobart Private Hospital, Calvary Hospital or the Royal Hobart Hospital. All of these hospitals will give you excellent emergency care.

Please be aware that there will be charges associated when attending a private hospital.

Privacty & Confidentiality

Patient confidentiality is paramount to us at Davey Street & Salamanca Medical centres. We comply with the Guidelines to the Australian Privacy Principles and have our own Policy & Procedures for added security. Only authorised, fully trained staff members have access to our clinical management software.

If you require a third-party to access your information/results, please ask reception staff for a consent form. If a consent form is not completed, we will not be able to provide information to anyone but you. Please contact us for a full copy of our privacy policy