Appointment Policy


Appointment Policy

The standard consultation is for 15 minutes.

If you feel that you may require a longer consultation time, please advise reception at the time of booking.

Certain appointments need to be booked at different times, if you are coming for a Vaccination, Procedure, Medical or anything that requires a nurse appointment, please advise Reception at the time of booking your appointment.

If you need more than one family member seen at the time of the consultation, please advise Reception so that the appropriate time can be allocated to your booking. If you do not advise at the time of booking, the doctor may not be available to see each patient.

If you suspect that you may have a contagious disease or virus, please advise Reception upon your arrival to your appointment and every effort will be made to isolate you from the general waiting room.

Contact us to make your appointment.


Cancellation Policy

You are required to provide a minimum of two hours notice when cancelling your appointment. Should you miss your appointment, a cancellation fee may apply.

If you are late to your appointment or call after your appointment time, another appointment may not be available to you on that day.